There are a number of reasons as to why packaged bank accounts have been mis-sold. We investigate on your behalf and help you claim back what’s rightfully yours.
Our dedicated team will represent you to ensure you’re reimbursed the full amount; plus the interest.
Our mantra is to abide by the Data Protection Act 2018 to keep your information safe and secure.
These are normal bank accounts that have attached insurance policies such as travel, mobile, or breakdown cover that are available at a monthly or annual cost.
You may find these accounts have added benefits that aren’t insurance based, e.g. free cinema tickets.
The banks looked to generate revenue by starting these types of accounts in 1990, and would typically brand them as: ‘gold’ ‘silver or ‘platinum’ accounts to add importance to the customers.
Make sure to check your bank statements for any outgoing account fees. If you notice any monthly costs, it could be the fee for a packaged bank account and you may be entitled to make a complaint.
Our service is no win, no fee. This means if we are unsuccessful in your claim, you don’t pay us a penny. There is also no upfront bill if we are successful, but there is a cost of 36% inclusive of VAT if a successful reimbursement is made from the lender.
NOTE: (We do not gain any financial benefits from VAT as required by law)
Communication will be via SMS or email so you will always be in the fold regarding new information and updates.
You can also contact one of our expert legal specialists for further news and information.
These accounts typically cost between £5-£35. The price range for a packaged bank account contrasts, depending on the benefits and which lender/bank you chose.
You can put in a request for a credit report with your lender. Alternatively, you can use dedicated credit report websites (ClearScore, Experian) that offer a 30-day trial. Once you obtain your report, please send it to us.
Your credit score is not directly linked to your complaint. Therefore, any complaint made against your bank will not appear on your credit file.
NOTE: The case(s) against your lender(s) are for breaches of the Regulatory Guidance by the Financial Conduct Authority (FCA) or the the Customer Credit Act 1974. The FCA regulates the banks.